Enquiry handling and intake, billing and credit control, diary and deadline management, compliance and record keeping, systems and business development. Run by someone who has done it at scale.
Get in touchRebellion Nexus Ltd takes on the operational and commercial side of small businesses and professional practices, so the people doing the work can spend their time on it.
First contact, qualification and onboarding. Enquiries answered promptly and recorded properly, so nothing is lost between the first call and the first invoice.
Invoicing, payment tracking, chasing and escalation. Work billed accurately and on time, and then actually collected.
Appointments, commitments and hard deadlines tracked in one place, with the reminders and lead times that stop them being missed.
Records kept to the standard a regulator, insurer or auditor expects, maintained as the work happens rather than reconstructed afterwards.
The tools a business runs on, chosen, set up and connected so that they reduce administration instead of adding to it.
Identifying where the next work comes from, and the follow up and relationship management that turns it into paid work.
Rebellion Nexus Ltd is run by its director, previously managing director of Streetpave Groundworks, a business she took from small and underperforming to a multi-million-pound turnover.
She ran every back office function of that business single handed before building and mentoring an administrative team to take it on.
Direction, judgement and decisions come from a person. AI does the work it is genuinely good at: drafting, sorting, tracking, retrieval, and the repetitive administration that otherwise takes up the day.
Purpose-built assistants for specific operational tasks, built and maintained in house.
Several assistants working to a defined process, each with a narrow job and a clear handover between them.
Systems that hold the right information at the right moment, so nothing has to be explained twice or looked up from scratch.
The recurring steps of a working week set up to run reliably, with a person checking the output.
Confidential material is not placed into any system that retains it, reuses it or trains on it.
For enquiries about operational and commercial support, please get in touch directly.